Absolute Roof Solutions has been on a tear with customer service and our reviews show it. We have had 39 Google five-star reviews over the last 12 months. We have also had customers just email us or even send us a card, expressing their thanks.
"Attentive, conscientious, thorough and hands-on"
Here's a fine example, an email sent to us by satisfied customer Bruce H. -
"We recently engaged Absolute Roof Solutions to replace our old, moss-covered tar and gravel flat roof with a new torch-on roof. In addition to re-roofing the house, Absolute also replaced an old skylight and repaired sections of the roof deck where new wood was needed. In all respects, we were pleased with the services provided by Absolute. JP was helpful in assessing our needs and providing a competitive quote for the job; Karan and the rest of his crew were extremely hard-working, professional and respectful; and Stephane (the project manager) was very attentive, conscientious, thorough and hands-on in ensuring that all facets of the job were performed to our satisfaction. Stephane also coordinated related work done by Lee to rebuild our chimney and Andrew to do some clean-up on our metal flashing and we were similarly impressed by their professionalism and amiability as well. We would recommend Absolute to anyone requiring the services they provide."
"Pleasant from all aspects"
Here are the comments we received from another satisfied client in the form of a thank you card.
"To Absolute Roof, With many thanks for a job well done. My interaction with the people from your company was pleasant from all aspects!" - U. Bell
This level of customer satisfaction comes from having quality people with professional training doing quality work. It is the reason that Absolute Roof was awarded the 2021 BUILD Magazine Home Builder Award for “Best Roofing Replacement & Repairs Contractor – Greater Vancouver.”
"Our goal is not to be the biggest roofing company but the best."
Having the best people deliver the best service is the philosophy of our boss Doug Kerr and is exemplified by our people like Stephane Seguin, our production manager.
Just take a look at our video.